Whether they have concluded your contract in person, by phone or online, the same rules apply. Draft regulations were published on April 18, 2018 with comments due by June 1, 2018. Montréal, Québec Consumer Protection Lawyers. During consultations on the legislative amendments, RCC persuaded the Government of Québec to align its regulations with those of Ontario, which permit reward points to expire due to account inactivity. Filter by radius: Audren Rolland LLP.
Quebec’s Consumer Protection Legislation Individuals can cancel a membership to a fitness or weight-management centre if they do so in writing, within the provided deadlines.

Below we discuss some of the more impactful changes that clients should consider when reviewing their agreements and procedures. NEED HELP WITH A CONSUMER PROTECTION MATTER? COVID-19 : quels sont vos droits en tant que consommateur?

From the Office of Consumer Affairs at Industry Canada. Consumer Protection Ontario is an awareness program from Ontario's Ministry of Government and Consumer Services and other public organizations, known as administrative authorities, that promote consumer rights and public safety. The Government of Québec has issued new regulations governing loyalty programs. Amendments to Québec’s Consumer Protection Act including significant changes to loyalty programs and stronger financial consumer protections are set to come into force as of August 1, 2019.. Loyalty programs. The Consumer Protection Act is provincial legislation that governs consumer transactions in the Province of Alberta. Complaint Roadmap - This Government of Canada Guide will help you figure out steps you can take to make a consumer complaint. On Aug. 1, 2019, the Government of Quebec will amend the Regulation Respecting the Application of the Consumer Protection Act to introduce new rules governing loyalty programs and rewards points (the "Regulations", final draft version available here).Since the new loyalty program regime will be more comprehensive and restrictive than the rules that were introduced under Ontario's … P-40.1 - Consumer Protection Act. Section dedicated to consumers; Section dedicated to merchants; Latest news; About the Office; Contact us; Section dedicated to customers; Section dedicated to merchants; Autres clientèles; Teachers » Parents » Media » Latest news. Draft regulations were published on April 18, 2018 with comments due by June 1, 2018. Bill 134 was passed on November 15, 2017. Québec consumer protection considerations Financial institutions have been reviewing their agreements and procedures in order to comply with the new credit provisions from Bill 134. If you feel that you have been a victim of an act that violated your consumer rights, a consumer protection lawyer can help.

Cancellation deadline: short-term. Loyalty programs that offer consumers goods and services that have a retail value of more than $50 must comply with the following new provisions: It is in the consumer’s interest to refer to sections 104 to 110 and 138 to 142 of the Consumer Protection Act (chapter P-40.1) and, where necessary, to communicate with … The regulations reflect the latest changes made to the Consumer Protection Act.
Regulations 4. On May 2, 2017, the Québec government introduced new legislation intended to modernize Québec's CPA, as well as provide for new consumer protection measures. Consumers should be aware of their options when it comes to travel credits and other vouchers – says BC regulator 2020-06-01 Decision summary: Check Station fined for violating BC’s consumer protection … Its intention is to prevent consumers from being taken advantage of through unfair business practices. [1] We outline here certain of the changes that affect credit contracts. Law Firm Profile. Major amendments to the Québec Consumer Protection Act (“CPA”) were adopted on November 15, 2017 by the Québec Legislature. Display details .

Bill 134 was passed on November 15, 2017. On May 2, 2017, the Québec government introduced new legislation intended to modernize Québec's CPA, as well as provide for new consumer protection measures. 26 mins ago Canada, consumer protection covid 19, consumer protection quebec, consumer protections, Coronavirus, coronavirus news, coronavirus refunds, COVID-19, covid-19 news, passenger rights, passenger rights covid 19 Comments Off on Montreal consumers struggling to get refunds due to coronavirus cancellations – Montreal Consumer Protection Ontario - This website has important information about consumer protection and how to protect yourself from scams.