Any person who has had concerns about the conduct of a solicitor or a barrister can make a complaint. The name of the legal practitioner that you want to make a complaint against shall be written on your formal complaint. From 7 October 2019, complaints about a solicitor or enquiries about making a complaint should be referred to … New authority . Making a complaint about a solicitor. Who can make a complaint? These obligations are fulfilled in various ways – through education, investigation, intervention and support. From 7 October 2019 the Legal Services Regulatory Authority (LSRA) deals with complaints against solicitors. Each institution also provides a complaint form that can be downloaded from each of their websites or alternatively a letter with the details of your complaint can be sent to the institution in your state or territory. Complaints against Solicitors. The Law Society of NSW has a statutory obligation to maintain and improve the professional standards of the legal profession and to protect clients of law practices and the public generally. If you are making a complaint on behalf of another person, such as a relative or friend, you will need to tell us their name and your relationship to them and provide their authority in writing.